1. Who This Privacy Policy Applies To
This Privacy Policy applies to all users of the ab89 platform — whether you are browsing the website, opening an account, playing games, or using any of our services. By using ab89, you are considered to have agreed to this Privacy Policy.
This policy explains what personal information we collect, how we use it, how long we retain it, and what steps we take to keep it safe. Please read this document carefully. If you have any questions, contact our support team.
This Privacy Policy is a supplement to ab89's Terms and Conditions— a supplement to. Both documents together form our complete terms of use.
2. Information We Collect
Ab89 collects only the information necessary to operate our services properly. We never request unnecessary data and always aim to keep collection to a minimum. There are three main categories of information we collect:
a) Information provided directly by you:
- Name and date of birth (for age verification)
- Email address and phone number
- Address (for KYC verification)
- Identity document details (such as a national ID or passport — only when verification is required)
- Payment details (account number or mobile banking number)
b) Automatically collected information:
- IP address and device type
- Browser information and operating system
- Login time, session duration, and gaming activity
- Cookies and tracking technologies (details below)
c) Information received from third parties:
- Transaction verification data from payment providers
- Risk assessment data from fraud prevention partners
- Data from identity verification service providers (where applicable)
Important: We never store your full payment card PIN or mobile banking password. Payment information is processed exclusively in encrypted form through our partner payment gateways.
3. Purpose of Data Use
Ab89 uses collected data for specific, legitimate purposes only. We never use information beyond its original intent. Below are the main reasons we use your data:
| Purpose |
Data Used |
Legal Basis |
| Account Creation & Management |
Name, email, phone |
Agreements |
| Age & Identity Verification (KYC) |
Date of birth, identity document |
Legal Obligations |
| Payment Processing |
Payment Information |
Agreements |
| Fraud & Security |
IP, device, behavior |
Legitimate Interest |
| Customer Service |
Contact details, history |
Agreements |
| Marketing & Offers |
Email, preferences |
Consent |
| Legal Reporting |
Transaction Records |
Legal Obligations |
| Sold to Advertisers |
— |
Never |
4. Cookies & Tracking Technologies
Ab89 uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser that help us recognize you, remember your preferences, and maintain secure sessions.
We primarily use three types of cookies:
- Essential Cookies: Login sessions, security tokens — the site cannot function without these.
- Performance Cookies: Page load times, crash reports — helps us improve site quality.
- Functional Cookies: Remembers language preferences and interface settings.
You can manage cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit site functionality. We do not use third-party advertising cookies.
Disabling essential cookies may disrupt login sessions, saved game progress, and payment processing.
5. Sharing Information with Third Parties
Ab89 never sells your data. However, limited information is shared with trusted partners as necessary to operate our services. Each partner is bound by a strict data processing agreement ensuring your data is used only for its intended purpose.
- Payment Providers: For transaction processing — only the necessary payment details.
- Identity Verification Services: To complete the KYC process — as required by applicable regulations.
- Fraud Prevention Services: To detect unusual activity — for platform security purposes.
- Cloud hosting provider: Data storage and server management.
- Law Enforcement: Where a legal obligation or court order requires it.
Outside of the cases mentioned above, your information is not shared with any other party. We do not transmit data to advertising networks, data brokers, or marketing companies.
6. Data Retention Period
Ab89 does not retain your data any longer than necessary. That said, certain information must be kept for a defined period to meet regulatory requirements and legal obligations:
- All data is retained for as long as the account remains active.
- Transaction records are retained for up to 5 years after account closure, as required by law.
- Gaming history is deleted 1 year after account closure.
- Once marketing consent is withdrawn, marketing data will be deleted within 30 days.
- KYC documents are retained for 5–7 years in accordance with regulatory requirements.
7. Your Rights
Under privacy law, you have several rights over your own data. ab89 fully respects these rights and processes your requests as quickly as possible.